Dear Vance,
We just wanted you to know how pleased we are with our new bathroom that Anden Bath Centre has just renovated for us!
The day I walked into your showroom I was impressed with the many choices both on display and that could be ordered. Reva, your interior designer, was so knowledgeable that I knew I’d be in safe hands when it came to picking out a vanity, flooring, tiles, accessories, etc. I was hooked!
When you came to our house to see our bathroom and talk to us about what we wanted done, you had some great suggestions, such as how to keep it in character with the rest of our older house. In fact, your suggestion about how to frame the window has turned out to be my favourite part of the room. Your knowledge and experience with bathroom (and other) renovations gave me confidence that choosing Anden was the right thing to do.
You came back another day with Scott, who was to be the supervisor, to make sure he knew exactly what we wanted. We were told there would be various people working on this project, who were all experienced in their trade. Again, we were reassured by this which is so much better than having one person who knew just a little about some aspects such as plumbing and electrical work.
I had a good feeling that not only the materials we were getting through Anden were good quality, but also the workmanship would be good. I was not wrong. Your workmen not only strove to “do it right” as Mike Holmes would say, but went above and beyond.
Scott calmly smoothed out any little problems and picked out the perfect door for the bathroom. I felt I could trust him completely and it was great to know that he was there for us and that we could get in touch with him whenever we felt we needed to.
The plumber did extra bracing for the venting pipes so they wouldn’t move, put in new pipes under the floor and made sure there weren’t any clogs in the rest. Kudos to the thin young man that worked for the plumber and who somehow got his shoulders through the limited entry to our attic!
The electrician neatly moved the electrical box and wires to a new location without having to go into our attic and gave us a great switch with a dimmer.
Tim did a very neat job with the tiles, grouting and calking around the bathtub and was very pleasant to chat with.
Ian, a man of many talents, did a super job, especially on the walls - the paint job was amazing - he has a very steady hand! He was so polite and personable to!
Ron is just a genius! His workmanship was excellent, he had great ideas about where to place things (like hooks) and was superb at problem solving.
All of the workmen were constantly polite, cleaned up well after each day and were very patient with our many questions. They stove their best to make us happy and they did!
We have already highly recommended you to a few people that we know who need work done in their homes. Feel free to share this letter with anyone considering having Anden do work for them. You provide quality service and we are so glad that we hired you!
Thanks so much,
